Create
Build surveys and feedback flows with multiple choice, ratings, NPS, open-ended questions, voice responses and more. Create once and publish in any language.
Better decisions begin with better insights
The AI-powered insight platform built for WhatsApp. Collect feedback, measure experiences, run surveys, and uncover insights.
Hear from more people. Learn faster. Make better decisions.
Sensly helps organizations collect meaningful feedback and transform it into actionable insights with AI. Whether you're measuring customer satisfaction, evaluating programs, listening to employees, or conducting research, Sensly makes it easy to hear directly from the people who matter most.
How it works
From question to insight in minutes.
Reach people
Deliver directly through WhatsApp. Participants simply reply in a familiar conversation โ no links, downloads, accounts or training required.
Discover insights
Watch responses arrive in real time. Let AI summarize feedback, identify themes, detect sentiment and surface the insights that matter most.
Why organizations choose Sensly
Built for better insights โ not just better surveys.
AI-powered analysis
Instantly summarize thousands of responses, uncover themes, detect sentiment and understand what people are saying โ without reading every answer.
Native to WhatsApp
Reach people where they already communicate every day, resulting in higher participation and lower drop-off.
Multi-language publishing
Create your survey once and publish it in every language your organization supports.
Real-time visibility
Track responses as they happen with live dashboards, completion rates, trends and analytics.
Every environment
Works beautifully across both high- and low-connectivity settings, making it easy to hear from people wherever they are.
Private by design
Run anonymous surveys when needed and collect only the information you choose.
Fast to launch
Create, send and start collecting insights in minutes โ not days.
Built for every team that needs to listen
Find your team. See it in action.
Nonprofits & NGOs
Understand community needs, gather beneficiary feedback, evaluate programs and measure impact.
Customer Experience
Measure customer satisfaction, NPS, product feedback and support experiences.
Research
Run mobile-first studies, market research and large-scale data collection through WhatsApp.
People & HR
Collect employee feedback, engagement surveys, onboarding experiences and workplace insights.
Education
Gather feedback from learners, teachers, caregivers and training participants to continuously improve learning.
Government & Public Services
Listen to citizens, evaluate services and collect feedback at scale.
More than surveys
Sensly isn't just a survey tool. It's an AI-powered insight platform that helps organizations understand what people think, feel, need and experience โ so they can make faster, smarter, and more informed decisions.
Why WhatsApp?
The conversation is already happening.
Instead of asking people to install another app or complete another web form, Sensly brings the survey to where 3.3 billion people already talk every day.
3.3B
people on WhatsApp
98%
message open rate
60%
click-through rate far above email
Pricing
Simple pricing that grows with you.
Everything you need to build AI-powered surveys, collect feedback, and uncover insights through WhatsApp.
Starter
$149
/month
$1,608 billed annually
For small teams getting started.
Start free trial- 1,000 responses / month
- Unlimited surveys
- 1 WhatsApp Service Number
- 5 team members
- AI Survey Builder (coming soon)
- Multiple choice, rating, NPS, CSAT & open-text questions
- Real-time dashboards
- Multi-language publishing
Most popular
Growth
$299
/month
$3,228 billed annually
For organizations running feedback at scale.
Start free trialEverything in Starter, plus:
- 5,000 responses / month
- 1 WhatsApp Service Number
- 5 team members
- AI summaries
- AI sentiment analysis
- Scheduled surveys
- API access
Enterprise
Custom
pricing
For large teams and organization-wide programs.
Contact salesEverything in Growth, plus:
- Unlimited responses
- Multiple WhatsApp numbers
- SSO & advanced permissions
- Custom integrations
- Dedicated support
- Tailored deployment options
Additional team member
Add more team members to your team.
$9.00 / month per member
WhatsApp pricing information
WhatsApp messaging fees are separate from your Sensly subscription and are billed by Meta based on your usage.
Meta charges for business-initiated conversations (such as sending surveys, reminders, or follow-up messages). Replies from participants within an active conversation are generally not subject to additional business-initiated messaging charges.
Learn more about WhatsApp Business Platform pricing:
Note: Pricing varies by country and message category. Refer to Meta’s official pricing documentation for the latest rates. Your data is handled in line with our privacy policy and applicable data-protection standards.
Frequently asked questions
01 How are responses counted?
A response is counted each time someone completes a survey.
02 What happens if I exceed my monthly limit?
Additional responses are billed at $5 per 1,000 responses.
03 Can I change plans later?
Yes. Upgrade or downgrade at any time.
04 Do participants need to install anything?
No. Surveys are delivered directly through WhatsApp โ no downloads or logins required.
Ready to hear every voice?
Collect feedback. Understand what matters. Take action with confidence.